Title VI of the Civil Rights Act of 1964
The Green Mountain Community Network, Inc. (also known as the Green Mountain Express) operates its programs and services without regard to race, color and national origin in accordance with the Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful, discriminatory practice under Title VI may file a written complaint (Civil Rights Complaint Form Link) with the Title VI/ADA Coordinator, Green Mountain Community Network, Inc., 215 Pleasant Street, Bennington, Vermont 05201.
A written complaint may also be filed with the Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, DC 02590, or a complaint may be made to Patricia Martin, Title VI/ADA Coordinator, Vermont Agency of Transportation, Office of Civil Rights by calling 802-595-6959.
ADA COMPLIANT POLICY
GMCN welcomes compliments, complaints, and suggestions. Americans with Disabilities ACT (ADA) related complaints are able to be lodged by phone (802)447-0477, fax (802)447-1868, e-mail at email@example.com , using the Civil Rights Complaint Form Link, or mail at TitleVI/ADA Coordinator, Green Mountain Community Network, Inc, 215 Pleasant Street, Bennington, Vermont 05201.
All individuals who have submitted a complaint will be contacted in writing within three (3) days of submission.
ADA Title VI Complaint Form
In accordance with FTA 49 CFR, Parts 27 and 37, GMCN, is committed to ensuring a reliable, accessible experience for all customers. All requests for reasonable modifications to GMCN programs and services will be considered on an individual basis. Please note that GMCN may be unable to accommodate requests for reasonable modifications which would result in a fundamental alteration to the nature of GMCN programs and services, or which would directly interfere with the health and safety of others. In the event that a barrier to access exists, but the requested modification cannot be granted, GMCN will, to the maximum extent possible, assist in determining an alternate reasonable modification to provide equivalent access to its programs and services.
9V.S.A. 4502 (a) Public accommodations states an owner or operator of a place of public accommodation or an agent or employee of such owner or operator shall not, because of the race, creed, color, national origin, marital status, sex, sexual orientation, or gender identity of any person, refuse, withhold from, or deny to that person any of the accommodations, advantages, facilities, and privileges of the place of public accommodation. If you feel you have been discriminated against, you may file a complaint with Vermont Human Rights Commission by calling 800-416-2010 or by email at firstname.lastname@example.org.